THE ETIQUETTES AND COMMON PRACTICES
POLICIES &
GUIDELINES
DON'T BE THAT PERSON
ETIQUETTE PRACTICES
ARRIVE 10 MINUTES EARLY.
Late arrivals will result in reduced service time (your session will still end at the originally scheduled time) to avoid delays for the next client.
If you are late, especially for services like waxing or ear seeds, your appointment may need to be cancelled or shortened to accommodate the schedule.
The full service fee will still be charged for late arrivals.
EVERY PURCHASE IS FINAL.
ALL SALES ARE FINAL and non-refundable, including prepaid sessions and gift cards.
KIDS ARE AMAZING.
Please do not bring them with you, unless they also have an appointment with me.
FULL SERVICE CHARGE FOR NO-CALL OR NO-SHOW.
Clients who fail to attend their appointment without prior notice, or who do not cancel at least 24 hours in advance, will be charged 100% of the scheduled service, and no-call, no-shows will incur a full appointment fee.
SICK HAPPENS. JUST NOT HERE.
If you're coughing, sneezing, feverish, or “it's just allergies”—please stay home.
Share your stories with me, not your germs.
RIGHT TO REFUSE SERVICE.
JKC Wellness reserves the right to refuse or discontinue service to anyone who demonstrates inappropriate behavior, is under the influence of drugs or alcohol, or fails to respect spa policies and staff.
SICK HAPPENS. JUST NOT HERE.
Clients with active sunburn cannot receive treatment. redness, peeling, heat, tightness, or tenderness indicate compromised skin.